Local 301-416-8331 or Toll Free 888-434-9426 Licensed–Insured–Bonded Monday–Saturday 8:00am to 6:00pm Serving MD WV VA PA Since 2005

I fix water problems. That's the whole business.

No call center, no sales team, no stranger showing up just to pitch you a system. Send a few photos and describe the problem through the contact form — with 38 years of experience, I can usually tell you what's wrong and what it costs before I ever set foot on your property. If it turns out I need to see it in person, I'll come out.

Serving Central & Western Maryland, Eastern WV Panhandle, Northern Virginia & South Central Pennsylvania — Since 2005
Owner Scott R. Handy with his patented water softener system
Owner Scott R. Handy and his patented water softener system in 2010
22 Year Image Gallery of Our Work →
38 Years
Hands-On Experience
Since 2005
Serving the Tri-State Area
Patented
Sulfur & Iron Removal Systems
4 States
MD · WV · VA · PA

No Salesman At Your Door

Most water treatment companies send someone out just to give you a pitch. Here's how it actually works with Mr. Water LLC.

1. Send Photos & Describe the Problem

Use the contact form to send a few photos of your system or water issue and describe what's going on. No visit needed just to take a look.

2. Get a Straight Answer From Scott

38 years of hands-on experience means most problems can be diagnosed from photos and a description alone — you'll hear back directly from Scott, not a call center.

3. Scott Comes Out When It's Actually Needed

For the repair itself, a full on-site water test, or if a system genuinely needs an in-person look — Scott will tell you plainly, and come to you.

Mr. Water LLC service van — licensed, insured, bonded
Licensed · Insured · Bonded — One Van, One Technician
A note from the owner

Most people who call me have been living with a "mysterious device" in their basement for years.

Nobody ever explained what it does, why it's making that noise, or why the water still doesn't taste right. That's usually where I come in — not with a sales pitch, but with a straight answer about what's actually wrong and what it costs to fix it.

I'm a one-man operation — no sales team, no fleet of trucks. That's actually the reason the contact form asks for photos: after 38 years of doing this, I can usually tell what's going on from a few pictures and a good description, so I don't have to take an hour out of your day (or mine) just to come look at it. If I do need to see it in person to be sure, I'll say so — and I'll come out.

I've been doing this in Hagerstown and the surrounding Tri-State area since 2005. I test the water myself, I build the systems myself, and if something goes wrong, you call me — not a dispatcher. That includes systems built around my own patented approach to iron and sulfur removal, designed because the standard equipment everyone else installs wasn't solving the problem for this region's water.

Scott R. Handy
Owner & Technician — Mr. Water LLC
Patent badge — USPTO patent holder, view on Google Patents

Patented systems, not off-the-shelf equipment.

Most water treatment companies install the same generic equipment as everyone else. Mr. Water LLC's sulfur and iron removal systems are built on patented technology designed for this region's water.

Patented Technology

Sulfur & Iron Removal Systems

Built to solve the high-iron, high-sulfur well water common across Central and Western Maryland.

Custom-Built

Every System Sized to Your Water

Specified around your actual water test results — hardness, pH, iron, sulfur — not a generic average.

One Point of Contact

Designed, Built & Installed by One Person

No handoffs between sales, install, and support teams — it's Scott, start to finish.

Full-Service Water Treatment

Installation, repair, and maintenance — on systems installed by Mr. Water LLC and most major brands, including Fleck, Clack, and Autotrol valves.

Straight Pricing Before Any Work Starts

In-Home Water Analysis

This is a hands-on lab test, not a sales visit — your water is actually sampled and tested on-site for hardness, pH, iron, and sulfur. For most repair and service calls, sending photos through the contact form is enough to get started; this visit is for when your water genuinely needs to be tested.

$85–$110per visit

Serving Four States From Hagerstown, MD

Central and Western Maryland, the Eastern West Virginia Panhandle, Northern Virginia, and South Central Pennsylvania.

See What Neighbors In Your Area Are Saying

Real reviews from real customers across Maryland, West Virginia, Virginia, and Pennsylvania.

Read Our Google Reviews

Have a Water Problem? Send a Few Photos.

No need for a stranger to come stand in your basement just to look. Send photos and a description through the contact form, and Scott will get back to you directly with a straight answer.